Tour Pop-up FAQs

Can I return or exchange an item purchased at the pop-up?
Pop-up purchases are final sale and are not eligible for return or exchange. 

What if I purchased or received the wrong size?
We recommend checking sizing before leaving the event. Size exchanges may be available onsite at the pop-up event while inventory lasts, but once the pop-up has ended, all sales are final and we’re unable to process refunds, returns, or exchanges.

What if I changed my mind and no longer want the merchandise?
All sales are final. No refunds, returns or exchanges are permitted. 

What should I do if my item is damaged or defective?
Please take a moment to review your purchase before leaving the pop-up event. Once merchandise has left the premises, all sales are final and we are unable to offer refunds, returns, or exchanges. 

What if I was incorrectly charged?
Before leaving the pop-up event, please double-check your receipt to make sure everything is correct. Once the pop-up event has ended, we’re unable to process refunds.

Will items be available online after the pop-up?
Some items may be exclusive only to the pop-up event. Inventory availability varies and cannot be guaranteed.

Are any items exclusive to the pop-up?
Certain products may be exclusive to the pop-up event only and may not be available online.